SHIPPING POLICY
ORDER PROCESSING
Orders are typically processed within 1-2 business days (excluding weekends and holidays). During peak seasons, please allow 3-5 business days for processing.
DOMESTIC SHIPPING (U.S.)
- Standard: 3-7 business days ($6.95)
- Express: 2-3 business days ($14.95)
- Free shipping on orders over $100
INTERNATIONAL SHIPPING
- Canada/Mexico: 5-10 business days ($14.95)
- Europe: 7-14 business days ($19.95)
- Worldwide: 10-21 business days (rates vary)
- Customs/duties may apply
ORDER TRACKING
You’ll receive:
- Order confirmation email immediately
- Shipping notification with tracking number
- Delivery updates from carrier
MULTIPLE ITEM ORDERS
May ship separately if:
- Items have different stock locations
- Some products require special handling
Separate tracking numbers provided
SHIPPING RESTRICTIONS
We cannot ship to:
- PO Boxes
- Freight forwarders
- Certain restricted countries
DELIVERY ISSUES
For delayed/lost packages:
- Check tracking information first
- Contact carrier directly
- If unresolved, notify us within 14 days
IMPORTANT NOTES:
- Business days = Monday-Friday
- Signature may be required for high-value orders
- Address changes must be requested pre-shipment
- Allow 24 hours for tracking to activate
